Privacy Policy

15 August 2026

This policy applies to Southwick and to information shared through the website, reservations, and direct guest enquiries.

1. Information We Collect

We may collect and process the following types of information:

• Personal information: name, email address, phone number, and any other details you provide when making reservations, requesting private dining, signing up for updates, or contacting us.
• Payment information: if reservations or related transactions are processed through third-party systems, payment details may be collected by those providers rather than stored directly by Southwick.
• Technical information: IP address, browser type, operating system, referring source, and how you use the website.
• Cookies and tracking technologies: we may use cookies and similar technologies to improve website performance, functionality, and the guest experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

• processing reservations and guest enquiries
• responding to customer service requests and private dining enquiries
• sending updates or marketing communications where consent has been given
• improving website performance, usability, and service quality
• meeting legal, regulatory, and business obligations

3. Sharing Your Information

Southwick does not sell your personal information. We may share it only where reasonably necessary, including:

• with trusted service providers such as booking, hosting, analytics, or payment platforms
• where disclosure is required by law or necessary to protect legal rights
• in connection with a business transfer, restructuring, or sale if relevant

4. Data Security

We take appropriate technical and organisational measures to help protect personal data. However, no internet-based transmission or storage system can be guaranteed to be completely secure.

5. Your Rights

Subject to applicable law, you may have the right to:

• request access to the personal data we hold about you
• request correction or deletion of inaccurate or outdated information
• withdraw consent for marketing communications
• object to or restrict processing in certain circumstances
• raise a complaint with a relevant data protection authority

6. Third-Party Links

Our website may include links to third-party services or external websites. Southwick is not responsible for the privacy practices or content of those third-party platforms.

7. Changes to This Policy

We may update this policy from time to time. Any updates will be published on this page together with the revised effective date.